The company's management will provide its customers with quality service that will be ensured by performing all activities in accordance with customer requirements, applicable laws and regulations, while being involved in the continuous improvement of the quality system, and customer satisfaction.

 

The company's management will examine customer requirements and its ability to meet technical requirements, and will offer appropriate solutions to customer satisfaction. Managers and employees at all levels will be aware of the quality policy and will be instructed for its implementation, each in their area of ​​responsibility.

 

Management will encourage and work to increase the involvement of managers and employees in exposing and finding solutions to problems during implementation. The company's management will maintain a continuous and continuous process of monitoring and improving the execution processes through follow-up records of complaints and exceptional events, study and analysis of the problems and implementation of ways to solve and prevent their recurrence, and risk management.

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Management will allocate the necessary resources for the continuous and ongoing operation and operation of a quality management system in accordance with the requirements of the ISO 9001: 2015 standard, and will ensure effectiveness by covering the quality system, and complying with quality policy in periodic management surveys.

 

The policy lines will be communicated and explained, under the responsibility of the company's management to all employees at the various levels, once a year as part of internal training / publication of the policy. The CEO will ensure that the policy is known and understood by the company's employees.